Shipping Policy

Since we offer the highest quality service and we serve only with few clients per day, these are our delivery times.

  1. A digital drawing takes between 2 and 8 days to be completed. It all depends on the package you choose. Once the design is ready, it will be emailed to you for approval or to request changes.
  2. Once we receive your approval, the digital design drawing will be emailed to you with the links to download it, in two formats:
  • Your portrait in a .png format so that you can print it wherever you want.
  • Your portrait with the background you have selected in the ordering process.

If you have purchased a print, such as a painting or canvas, after your design has been approved, it will take 2-4 days for high-quality printing. Once printed, it will then take 2-5 days for delivery.


  • Realization of a Digital Drawing: between 2 and 8 days (based on the package you have chosen – Bronze, Gold or Platinum)